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Accessibility

Business Finland aims to offer digital services that can be used by anyone regardless of their circumstances. Accessibility improves the quality of digital services and promotes access to public services for all.

We are committed to the EU Accessibility Directive and the implementing Act on the Provision of Digital Services (in Finnish). This means that the following websites must comply with the level A and AA requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 criteria.

This accessibility statement was published on September 22, 2020. The accessibility of the website has been assessed by Business Finland together with Siteimprove Oy and the technical website provider.

Websites that meet the critical accessibility requirements

The following websites are mainly compliant with the legal requirements, and there are no critical accessibility deficiencies on the sites.

The following websites will be mainly compliant with the legal requirements during 2020, and there are no critical accessibility deficiencies on the sites.

Non-accessible content

The above-mentioned sites contain non-accessible content that is not within the scope of the applicable legislation or has not yet been made accessible due to a disproportionate burden.

Content that is not within the scope of the applicable legislation:
  • office program files (e.g. DOC, PDF, ODT) published before September 23, 2018 and which are not required for using our services
  • video or audio recordings published before September 23, 2020.
Content for which we claim a disproportionate burden:
  • File attachments

    To the extent that file attachments (instructions etc.) published before September 23, 2018 are required to use our services, we will make such critical file attachments accessible.

    Due to the large number of files, we will make the accessibility corrections when the files are otherwise updated. We are training our personnel to produce accessible content and we are continually monitoring the accessibility status of our website.
  • Other content

    The website contains some tables in CSV format. The contrast ratio in the icons for sorting the columns in the tables does not meet the WCAG 2.1 criterion 1.4.11. The contrast ratio between the top images of the site (Hero image) and the text on top of them does not meet the criterion of the Directive 1.4.3.

If you need access to the information or services in an accessible form, please follow the instructions below.

Feedback and contact information

Did you notice an accessibility issue on our website? Please tell us and we will do our best to correct the problem. We will respond to your feedback within 14 days.

For justified reasons, you are entitled to receive any information you may require for clarifying or implementing your interests, rights or obligations in an accessible format. If you cannot obtain this information from our website in an accessible format, you can send us a request by email at the address below. We will respond to your request within 14 days. If the request relates to a large amount of content, we may extend the response time by up to two weeks. We will notify you if the response time is extended. If we do not provide the information in an accessible format, we will issue a justified certificate of this for you in writing..

Feedback

Filing an accessibility complaint or a request for clarification

If you notice any accessibility issues on this website, please contact us first (see the instructions above).

If you are not satisfied with the answer you receive, you may send a request for clarification to the Regional State Administrative Agency for Southern Finland. The Regional State Administrative Agency for Southern Finland monitors the implementation of accessibility requirements in Finland. The contact information for the Regional State Administrative Agency for Southern Finland can be found on the Saavutettavuusvaatimukset.fi website (in Finnish and Swedish).

You have the right to file an accessibility complaint with the Regional State Administrative Agency for Southern Finland if we fail to comply with the requirements and obligations provided for in the Act on the Provision of Digital Services. You can also find instructions for filing a complaint on the Saavutettavuusvaatimukset.fi website (in Finnish and Swedish).