Evaluation Of Programs for Customer Experience , Creative Industries, and Human-Centric Business

The present evaluation aimed to produce both a qualitative and a quantitative analysis of “Liideri” (2012-2018) and “Feelings” (2013–2018) programs of former Tekes, and “Luovimo” (2010–2016) and “Lifestyle” (2015–2018) programs of former Finpro.

The evaluation report presents the results of the evaluation as well as recommendations for planning actions to support creative industries, consumer business, customer experience, and new value creation.