Customer Service

For Finnish customers » Contact us » Customer Service

LATEST INFORMATION FOR CUSTOMERS

Processing times – Funding for business development in disruptive circumstances

  • Applications: We cannot provide an estimate of processing times at the moment.
  • Requests for changes: 30 days
  • Final reports: 21 days

We are unfortunately unable to estimate the exact processing times of applications at the moment. We process applications on a first-come, first-served basis, and there is no fast-tracking.

BUSINESS FINLAND'S CUSTOMER SERVICE

Our customer service operates between 9.00 am and 3.00 pm from Monday to Friday. The number is +358 (0)29 469 5800. Our advisors answer questions about Business Finland's services and can help you with using our Online Service.

ADVICE FOR BUSINESSES OPERATING IN FINLAND

Startups and existing businesses operating in Finland can call the Enterprise Finland helpdesk at +358 (0)29 502 0500 for advice on a range of situations

 

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ONLINE SERVICE

Business Finland's Online Service lets you manage your funding yourself. Among other things, you can

  • apply for funding
  • submit requests for more information
  • request changes to your project
  • submit your final report

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